tom1025
Master
Well thats unfortunate you feel that away.
It really is. But I will still do business with all three when they have something I want.
Well thats unfortunate you feel that away.
I would do the same. If they don't want my business, I take it somewhere else. I am not going to get in a pissing match with them. Life's too short.
Wow, IMO even their response is well, sort of rude..They are forgetting one really big rule of customer service....The customer is always right.......Their response basically states what the customer should have done in their eyes.. IT doesn't really apologize just gives excuses......just my 2 cents....
That's funny. I love BGF and I think the other three stores you mentioned suck.
Lol.
I'm not from Indy, but visit family there every few months.
BGF consistently has higher prices, less quantity, and poor service when compared to PSS or Bradis.
The only thing good about the place is the owner IMO.
To each is there own. I don't like PSS simply because of the smoke. I hadn't been in there for a few years so maybe that has changed. I always feel like the person behind the counter is talking down to me at the other two.
As far as price goes I think they are comparable to the rest. It's a 60 mile round trip to the west side for me so the few dollars I might save go into the gas tank. IMO if $20 price differences is going to break the bank then I probably shouldn't be spending the money in the first place.
In all fairness at PSS I only deal with Bob, so I can't really speak of the service from his employees. And yes, the smoke is a little much.
The prices that I have seen were normally $100+ on multiple items, so I would think it's worth the gas.
Lol @ this thread and the fact that it even exists. BGF replied as I expected them to and some of you still aren't happy. Fact is no site advertising gun shop should have to get on here to do damage control....adults voice their complaints in person or by phone.
To each is there own. I don't like PSS simply because of the smoke. I hadn't been in there for a few years so maybe that has changed. I always feel like the person behind the counter is talking down to me at the other two.
As far as price goes I think they are comparable to the rest. It's a 60 mile round trip to the west side for me so the few dollars I might save go into the gas tank. IMO if $20 price differences is going to break the bank then I probably shouldn't be spending the money in the first place.
Thanks for sharing your experience, I will avoid that gun shop.
you think the smoke is bad there you should step foot in elmores
I disagree. This entire statement could be flipped around to say the employees weren't acting as adults not the OP. the "some of you still aren't happy" comment is just as senseless. They responded with a "PM me". So what. That doesn't fix the issue that several here seemed to have experienced. You're right every business shouldn't have to come on here to do damage control, that should be prevented by good customer service. If that can't be provided, then you SHOULD expect to do damage control, publicly. If you don't cause damage there will never be damage control. I don't usually complain online either, but this adult doesn't on plain FTF or on the phone. I just walk on to the next place.
Funny though, how you insinuate these people with complaints are childish. If you don't give people a reason to change, they won't.
Again, I've never been to BGF, and if I'm in the area, I'll still go. These online moments don't effect me directly, I give every business the same opportunity to earn my business!
Thanks for sharing your experience, I will avoid that gun shop.
Allow me to point something out..
If I avoided every gun shop that got 1 or 2 negative reviews on INGO, I would have nowhere in Indiana left to shop..
Just my