This thread was enough to convince me. When I originally bought my safe I knew to go with a dial lock, but I didn't and have had reservations ever since. I just purchased the dial lock to swap out my electronic. Seeing how the lock was about a 4th of what a locksmith would cost I figure it's a wise move.
When cannon Safes had me on the phone the customer support person had me unplug the battery then unplug the keypad. I was holding the keypad in my hand and the wire was not pluged in. The wire was still hooked to the bolt lock actuator. The keypad was bad per customer support, number 9 on key pad will not beep when pushed. Yes the default code for my safe has a number 9 in it. They are trying to find a locksmith in my area with a keypad that will plug into my existing wire. Its been a few days and no email back from Cannon safes as they promised it would be one to two days.The Keypad on the Cannon safe I had, was plugged into the rotobolt mechanism. The wire was fed thru a small hole in the anti drill plate on the other side where it plugged into the mechanical part. The only way to change a keypad from the outside would be to rewire a new keypad to the wire coming out of the safe as far as I could tell. I had the door panel off of mine and disassembled the rotobolt mechanism while troubleshooting my problem. There is no way to plug a new keypad in from the outside of the safe. I didn't take the keypad apart to see how the wire was attached to it.
If your near the North Vernon area then I would be more then willing to pay you to get me into the safe. I have the prof that its mine, and I would also have no problem having a sheriffs deputy meet us at my place and let them watch. They will be able to verify its mine ,LOL.
As far as service provider in my area I don't have a clue. If you can post if someone is closer to me then that's fine. I'm just about read to cut in to that son of a gun!Cannon doesn't have an approved service provider in your area? I am a member of a safe/vault tech organization and can post an inquiry asking if there is anyone close to your area. I am approximately 2 hours SW, but there has to be someone much closer to you then that.
New batteries don't work, I have 9.42 volts coming out. There are four wires coming off the keypad heading into the safe, one red, one black one yellow and last one is green. We have tried using a ohmer and don't get any place with that. If I don't hear from cannon safes soon, I'm going in via the bottom with a saw.Have you tried to Jump the wires coming out of the Safe? Check the Voltage, how many Batteries, what Volt? Are there only 2 wires that attach to the Keypad? Check with an Ohmeter to determine which is Ground (Earth if your British). Hook up the Batteries to see if the little motor turns the little gears that Open the Safe! I know this sounds way too easy.
I see what you did there.It seems as though the self-destruct mode is triggered by dry air and a thick carpet.
I just hope a few more sparks from a saw and drill will not void the warranty. Would not want cannon to take me off their Christmas card list.I see what you did there.