Surprise in the mail

[Tuesday Shooter]

Oooh Finally! The buttstock weights I ordered from Rock River Arms before Christmas!

"Lucy, you got some 'splainin' to do!"

RRA has been contacted and have shipped a new one and launched an investigation.

 

[GodFearinGunTotin]

You ordered the ultra-lights too?

They're really subtle...

 

[Miketodd]

 

[DocIndy]

You sure it wasn't shipped on April first?

 

[singlesix]

Happened to me once with Graf and Sons. I ordered 200 roundballs and when the UPS package arrived it was light as a feather.

 

[cavskillz]

I've never had that happen, any issues getting it corrected? How do you prove you didnt take it out and say you got nothing?

 

[singlesix]

Graf and Sons replaced it. A UPS investigator picked up my package. No questions asked of me. I assume UPS paid Graf and Sons for the loss?

 

[IndyBeerman]

This below is one of the reasons I have taken to video record me opening the box.

I record the shipping label, the box to show any damage, if it looks to have been tampered with and to also show if it has been retaped.
Then after opening I make sure that I show the condition it is in when I take it out.

Started doing this a few years ago after buying a eBay item where he shipped the incorrect item. I had ebayer try to send me a lens for a Nikon camera instead of a Canon.

Oooh Finally! The buttstock weights I ordered from Rock River Arms before Christmas!

"Lucy, you got some 'splainin' to do!"

RRA has been contacted and have shipped a new one and launched an investigation.

 

[Tuesday Shooter]

Graf and Sons replaced it. A UPS investigator picked up my package. No questions asked of me. I assume UPS paid Graf and Sons for the loss?

Same story here.

 

[BKExpress]

I shipped a Suunto GPS watch I traded for a couple of magazines on another site and when it arrived at its destination the box had been cut and the contents removed and retaped. To this day I wonder if Fed Ex did it or the recipient staged the theft. I sent it unisured as I've never had anything stolen before. I received a check for $100 from Fed Ex and had to send the guy I traded with a check.