I've actually had pretty good luck with Optics Planet lately. I do avoid Cheaper Than Dirt and especially Botach like the plague.
I've haven't heard much negative about Optics Planet. I've never ordered from them but I have been looking at a couple of things they have for decent prices. I would put very few companies in the same category as CTD. Not even Botach.
Is OP really one to watch out for?
Ive not heard of any shady charges, or order cancellation shenanigans from optics planets, just stuff that that takes forever to come in because it wasn't really "in stock" when they said it was.
These guys are in the same boat as Botach, Optics Planet and Cheaper Than Dirt. Always a roll of the dice.
Never know when you might catch them on the up side? Their accountability and CS ebbs and flows.
Every online biz out there is riding the "but...covid" to cover sloppy slow service. It ain't just the gun related.
Ive not heard of any shady charges, or order cancellation shenanigans from optics planets, just stuff that that takes forever to come in because it wasn't really "in stock" when they said it was.
Yep. My story of woe with them. I am still waiting for my order, but I am OK with that.
https://www.indianagunowners.com/fo...discussion/481594-sportsmans-guide-100-a.html
FYI.... unfortunately it took getting both the BBB and Indiana Attorney General involved before I recieved any resolution.
Why not dispute the charges to your credit card company? You paid for something and they failed to deliver. I've been pleasantly surprised by how easy and effective disputes have been. The last time I had to do it was for no-go gauges from Pacific Tool and Gauge. Four months after placing an in stock item, they finally replied to an email. "It's back in stock and it will ship shortly." Cool. Two months later, nothing. I couldn't cancel because it was past their window, asking for a refund didn't work, waiting definitely didn'tw ork...Screw it, I thought. I'll talk to USAA about this. Less than 10mins later the money was back in my account and USAA had the dispute on their hands now. Weeks later I got a nasty call from Pacific Tool and Gauge. I heard what they had to say, explained my side, and that was that.
I do not like doing business with places that hit my card and have me by the man package until "They" decide and get the parts/pieces to me. So many on line places do this now.
I've haven't heard much negative about Optics Planet. I've never ordered from them but I have been looking at a couple of things they have for decent prices. I would put very few companies in the same category as CTD. Not even Botach.
Is OP really one to watch out for?
Why not dispute the charges to your credit card company? You paid for something and they failed to deliver. I've been pleasantly surprised by how easy and effective disputes have been. The last time I had to do it was for no-go gauges from Pacific Tool and Gauge. Four months after placing an in stock item, they finally replied to an email. "It's back in stock and it will ship shortly." Cool. Two months later, nothing. I couldn't cancel because it was past their window, asking for a refund didn't work, waiting definitely didn'tw ork...Screw it, I thought. I'll talk to USAA about this. Less than 10mins later the money was back in my account and USAA had the dispute on their hands now. Weeks later I got a nasty call from Pacific Tool and Gauge. I heard what they had to say, explained my side, and that was that.
Why not dispute the charges to your credit card company? You paid for something and they failed to deliver. I've been pleasantly surprised by how easy and effective disputes have been. The last time I had to do it was for no-go gauges from Pacific Tool and Gauge. Four months after placing an in stock item, they finally replied to an email. "It's back in stock and it will ship shortly." Cool. Two months later, nothing. I couldn't cancel because it was past their window, asking for a refund didn't work, waiting definitely didn'tw ork...Screw it, I thought. I'll talk to USAA about this. Less than 10mins later the money was back in my account and USAA had the dispute on their hands now. Weeks later I got a nasty call from Pacific Tool and Gauge. I heard what they had to say, explained my side, and that was that.
You are a patient man. A "nasty call" from them after that kind of customer treatment wouldn't go well for them, and would lose a customer for life.