I placed a small "trial" order with Freedom on 6/18 and noticed my CC had been charged on 7/6 but I did not receive a shipping confirmation.
Monday, I used their website "contact us" form to ask when my order would ship and got an email response later the same day stating that it should have shipped when my CC was charged and that they would look into it. I have not heard from them since....except for the daily specials emails i have received every day since ordering.
I won't be doing business with them again.
I too am waiting on an order placed on the 18th.
Ordered 6-18, received email 7-13 with tracking #. Ammo is on the way.
I placed an order on 6/19 and it hasn't shipped yet. The last couple of orders have taken roughly 2 weeks (14 days) to ship. Since they dont authorize my card until they ship product, I don't mind -- just means I'll have to do a better job of forecasting how much I'm going to shoot, knowing my ammo will take roughly 30 days to arrive.
Oh well, it could be worse -- I could be paying retail at a big box store.
I placed an order for a few hundred rds of 9mm earlier this week. After 2 days my order was still showing pending so I used the contact us link to see if there was a problem that I needed to address. Still waiting on a simple response of yes or no. Understand you're swamped but really is it that tough to hire an intern to answer emails and such?
this is now posted on their website, not sure if it's always there or not
View attachment 48521
I placed a small "trial" order with Freedom on 6/18 and noticed my CC had been charged on 7/6 but I did not receive a shipping confirmation.
Monday, I used their website "contact us" form to ask when my order would ship and got an email response later the same day stating that it should have shipped when my CC was charged and that they would look into it. I have not heard from them since....except for the daily specials emails i have received every day since ordering.
I won't be doing business with them again.
Finally got a reply Friday evening (after sending another email) stating they were "super crazy busy here" and that the main item in my order was out of stock....would you like us to ship the remaining item? Of course the item had been "in stock" when I ordered it a month ago.