The OP and computers don't get along well in general. My wife has a similar issue. Things work great, i hand it over to her and nothing works right.
My guess is that the disassembly and reassembly process could have changed the feel of the touchpad but it's just a guess.
As a hardware junky i can tell you that computers can last a long time, i have a couple old (5 - 8 years) that are still in daily use. The trIck is to not value engineer a computer purchase. You don't have to spend $2k but don't go buy the least expensive on sale thing you can find thinking your getting a deal. Get a high end CPU (i5 or i7), enough RAM (8 gb+), and most critically an SSD. Unless you plan to do something specialized and intensive that computer will last a decade. My 8 year old system was slowing down until i gave it the SSD, now it's plenty fast for anything i ask if it. Personally i also go for refurbished business class systems from Dell's outlet. Around $1200 for a good laptop and $700 for a desktop.
I agree with others on the whole if it's worse when they gave it back, there should have been no charges. regardless, nothing should have been done software wise. My guess is they courtesy installed their semi-custom suite of anti-virus and malware blockers for non computer people that conveniently bogs the system down more than the crap it's supposed to prevent. I remember when Norton AV was the thing to have, last 5-10 years I've handled half a dozen computers that barely ran till you got rid of Norton altogether.
Whether working on cars, computers, or anything else I've only charged for things actually fixed and been wracked with guilt over anything damaged in the process even if I fixed it.
WHAT you mean the computer my in-laws bought with a printer for barely more than the replacement ink cartridges cost isn't a top of the line model that'll last years?
Cannon printers were made for shooting.
Just sayin'
Man I hear that. It makes me cringe to "Re-Ink" my Cannon printer
I agree with others on the whole if it's worse when they gave it back, there should have been no charges. regardless, nothing should have been done software wise. My guess is they courtesy installed their semi-custom suite of anti-virus and malware blockers for non computer people that conveniently bogs the system down more than the crap it's supposed to prevent. I remember when Norton AV was the thing to have, last 5-10 years I've handled half a dozen computers that barely ran till you got rid of Norton altogether.
Whether working on cars, computers, or anything else I've only charged for things actually fixed and been wracked with guilt over anything damaged in the process even if I fixed it.
WHAT you mean the computer my in-laws bought with a printer for barely more than the replacement ink cartridges cost isn't a top of the line model that'll last years?
We still use a Cannon printer, but jumped to the color laser/scanner/fax/etc... That's fun when the toner cartridges run out. Though you can keep using them long after they say they are "empty". We print until the pages fade.Cannon printers were made for shooting.
Just sayin'
Why is it you seem to have such terrible luck with service providers?
OP, I get it. Change to new systems sucks.
And make sure it has a solid state hard drive. Standard magnetic hard drives are obsolete.
Wouldn't you have to rely on an external hard drive, or cloud storage for big files (like movies and such) with a SSD? That's the only thing that's made me shy away from them... the significantly less storage capacity.
I'm too old to trust cloud storage for anything. Private storage is so reasonable now.
How big are you talking? 512GB and 1TB SSDs are relatively inexpensive now. That will hold a lot of anything short of uncompressed blu-ray rips. Even figuring the average blu-ray rip is about 30 GB you could store 20 or so movies at a time. Not that anyone does that. If you need storage beyond that most people use a NAS device with several large capacity >6TB magnetic drives in a RAID configuration so if one fails you don't loose everything.Wouldn't you have to rely on an external hard drive, or cloud storage for big files (like movies and such) with a SSD? That's the only thing that's made me shy away from them... the significantly less storage capacity.
How big are you talking? 512GB and 1TB SSDs are relatively inexpensive now. That will hold a lot of anything short of uncompressed blu-ray rips. Even figuring the average blu-ray rip is about 30 GB you could store 20 or so movies at a time. Not that anyone does that. If you need storage beyond that most people use a NAS device with several large capacity >6TB magnetic drives in a RAID configuration so if one fails you don't loose everything.