I bought the same Groupon a couple of months ago. Before attempting to use it, I became a member on INGO and read all of the poor reviews of Pop's on here. I then regretted my purchase. I've been to Pop's once to try to use the certificate. The wait for a lane was over an hour. Even if you sign up, any "member" that comes in gets bumped ahead of you. I'll go back just so I haven't wasted the Groupon, but I'll allow plenty of time to wait.
The older fella there was helpful though, which was a pleasant surprise after reading how poor their customer service was. The other guys...not so much.
The older fella there was helpful though, which was a pleasant surprise after reading how poor their customer service was. The other guys...not so much.