HeadlessRoland
Shooter
I hear ya. I called them for Uverse. Was told "its not in your neighborhood". I said "They installed the DSLAM near the entrance to our neighborhood 6 months ago, and have talked to techs. Its available!" Once again I was told no. The day after the DSL I settled for was installed I was talking to my neighbor across the street who mentioned "they are installing Uverse for us tomorrow". He had gone into one of the AT&T stores in the mall and they hooked him up. I ran right home and checked... yep. Online tool STILL says its not available.
And this is the same company that screwed up the phone lines and reused my wires for a neighbor two blocks away without disconnecting me from the system after I cancelled service. When I discovered I had dial tone on a line that was disconnected two years prior I called them from my house, on that line and they still wouldnt do anything about it because I wasnt the "owner" of the line. "what if the problem is in your neighbor's house? You cant authorize a billable event because you arent the customer." Even after pointing out that if I am calling on HIS line from MY basement, there is absolutely NO WAY the problem is inside his house. They still refused to do anything. Well, they did tell me they would call him back to talk to him and for me to not answer the phone so he could pick up and authorize the service, I had to remind them that it was almost midnight so that was probably a bad idea.
Free phone. The phreaks of old would have a field day.
Comcast Doesn't Give a **** (Censored)