It isn't that way everywhere and is mostly a reflection of our Hoosier roots. There are not a lot of educated people in the gun business in Indiana. Most are relatively poor and operate poor businesses. In turn, they hire bumpkin employees.
It isn't that way everywhere. Many cities in the U.S. have some very nice gunshops. I was in G.A.T. Guns in the Chicago suburbs recently. Night-and-day difference from any shop here in the Indy area. The Northern burbs of Dallas also has some very good gun retailers. Educated, speak in complete sentences, not financially desperate, appear to have bathed recently......completely different than here.
Wow. I'm sure the LGS owners would be interested in your thoughts. Why not share with them?