Nope, no lock. But, there is a missing post. LOL.
Back on topic. It sucks, yes. It's their policy, yes. Fortunately it was just one box. Live and learn. Next time I know you will be watching closer. I do, and will be even more observant next time. Thanks for the post. Now others know as well.
Missing, except for the posts that quoted it, lol.
As for the "Policy", personally, I don't see a "Return" and an employee error as the same thing. A Return means you get home, decide you dont want it, and come back to the store. If the employee screwed up, it's not the customer's fault, therefore the Return policy should not apply.
Oh..They had a sign that stated no refunds on ammo, but that is NOT my problem. They screwed it up..I told her what box, pointed at it and two other boxes I needed. She opened the case from the back took them out and rang them up. It was a honest mistake, as she was very chatty and was going on about good deals on ammo and shooting a racoon??? she just got the wrong box. The manager also told me that they fired the previous manager a few months back for returning ammo. So I am sure he was a bit tense about the situation. OH WELL..Lesson learned. I just can not believe that I had not left the store and they still could not return it. He (manager) went on the say, " if they found it seconds after it was in the system, they could still NOT return the ammo."
Thanks,,Like I posted before..5 minutes max since I had made the transaction. The manager was standing there when I walked away and returned. I understand his concerns with the Walmart Policy but it was 5 minutes. I wont make the mistake again. The employee even admitted to the manager that it was her mix up...Didn't make a difference.
This FTW. Call your bank or CC company and dispute the charges. Walmart screwed up, you shouldn't have to pay for their mistake.Since we're talking about a policy and not a law, I'm of the belief that you take care of the customer, if it's a reasonable request.
I don't know how you paid, but for me, in this situation, I'd be calling my bank to dispute the charges. At the very least I'd let the manager know in advance that I wil be disputing it.
I'd let them know that should they NOT correct the error, I will get the money back from my bank AND legally keep their ammo. My bank is exceptionally wonderful about taking care of me, as I'm their customer and they work for me; not retailers.
It works 80-90% of the time. Chargebacks are crippling to retailers, and Wal-Mart is not exempt from chargebacks.
Usually, once you explain the simple math of it, a legitimate manager who focuses on their store's bottom line will take care of the issue.
Options:
buy a gun that shoots .357 sig so you don't waste the cost of ammo
Sell it on the classifieds at your cost or slightly less
Keep it and count it as a learning experience
What ever you do ... quit yer damn belly aching