BehindBlueI's
Grandmaster
- Oct 3, 2012
- 26,608
- 113
Well, I may regret it but I made the switch from Verizon to T-mobile. Motivating factors were largely my dad's phone stopped working and my son's was in it's death throes (only charging via wireless and the screen is shattered). Despite being with Verizon since December of 2005, they basically told me to suck a big ol' wienie on replacing them on anything approaching the terms new customers would get.
The number of plans and which deals qualify for which plan was rather difficult to parse out on the website alone. I could figure out which Tab A went in to Slot B but wasn't sure I was getting the best option for me so I did the thing I hate to do. I went shopping in person. Like in public around other people. Folks at the T-mobile store couldn't have been more helpful. They got me in a $800 in gift cards I didn't know I qualified for, and laid out the options for which phones went with the plan very simply. I ended up getting 4 5G phones with no trade ins, paying sales tax only on 3 of them and paying the extra to upgrade one. Can't fault their customer service at all, very nice folks at the local store.
The number of plans and which deals qualify for which plan was rather difficult to parse out on the website alone. I could figure out which Tab A went in to Slot B but wasn't sure I was getting the best option for me so I did the thing I hate to do. I went shopping in person. Like in public around other people. Folks at the T-mobile store couldn't have been more helpful. They got me in a $800 in gift cards I didn't know I qualified for, and laid out the options for which phones went with the plan very simply. I ended up getting 4 5G phones with no trade ins, paying sales tax only on 3 of them and paying the extra to upgrade one. Can't fault their customer service at all, very nice folks at the local store.