I believe the safe will come with a key, if something happens to the key pad you can remove the keypad like you would to change the battery and you can insert the key behind the electronic keypad to open the safe. Keep an eye on the one at Menards, our local store has some left and they have been running them regularly for $599 with a $100 mail in rebate. You have to spend the rebate in-store, but who cannot find something they need at Menards to spend 100 bucks on?