I've bought a couple of guns from RK off the shelf.
Appreciate all of the stories - the escort out the door is goofy. Never bought one in Bloomington, but have heard they require a case for leaving the store - doubly goofy. I will tolerate the no-dry-fire rule if the price is killer, because if I'm there to buy, I already know what I want. Tried to buy online once, but when they wanted to add a shipping charge (from a retailer to their own store!) - I declined. And I would NEVER take delivery of a gun without being able to examine it first - that's a deal breaker and just plain stupid.
No more RK gun purchases for me.
Figured I'd add my experience to the thread.
Ordered my Glock 43 from their online site on Wednesday and on Friday it was at my store (Evansville) ready for pickup. I walked in and filled out my 4473 on the computer and talked to the nice woman at the counter while we waited. She let me look at the gun and made sure everything was in the box and satisfactory. There was a zip tie through the slide so no dry firing allowed. After I got my approval I waited for a manager to walk me to the door of the store. Not exactly a LGS welcoming type of atmosphere but nice people who arnt afraid of your guns, just have corporate policies to uphold.
Combined with their sales and good stock, nothing about this experience makes me think I wont be back for more.