Good evening INGO,
Do Auto Dealership Service Departments (Chevy in this case) have access to brand-specific diagnostic tools that Independent Service/Repair shops do not? I'm talking about tools beyond the ODB-II code scanners; I'm asking about computer or electronic-based equipment that are programmed for a GMC/Cadillac/Chevrolet ECM and subordinate systems.
My Suburban has an issue that my Small Business Independent Service Shop has not been able to determine its root cause. For a substantial period of time, I have been taking the approach of more time - less money or 'it may take them longer to fix but I will spend significantly less than if I took it to the dealership'. They have done good, reasonably priced, reasonable turnaround work for me over the course of about a year & a half.
Brought it home this week with a "I think we got it" statement. This morning that proved to be not true. I'm growing somewhat weary of this cycle and I am concerned so is the mechanic. But, If Chevy can't bring any better tools to the table, I'm reluctant to hand over my truck and a blank check.
What say you, INGO?
Do Auto Dealership Service Departments (Chevy in this case) have access to brand-specific diagnostic tools that Independent Service/Repair shops do not? I'm talking about tools beyond the ODB-II code scanners; I'm asking about computer or electronic-based equipment that are programmed for a GMC/Cadillac/Chevrolet ECM and subordinate systems.
My Suburban has an issue that my Small Business Independent Service Shop has not been able to determine its root cause. For a substantial period of time, I have been taking the approach of more time - less money or 'it may take them longer to fix but I will spend significantly less than if I took it to the dealership'. They have done good, reasonably priced, reasonable turnaround work for me over the course of about a year & a half.
Brought it home this week with a "I think we got it" statement. This morning that proved to be not true. I'm growing somewhat weary of this cycle and I am concerned so is the mechanic. But, If Chevy can't bring any better tools to the table, I'm reluctant to hand over my truck and a blank check.
What say you, INGO?