sporty_live
Plinker
Feel free to boycott them, more ammo for everybody else.
They made a mistake - they notified you. Would you have preferred they kept your money and said nothing? Then again, what do you expect them to do - offer you some *other* type of ammunition that is also out of stock as well? There is customer service and then there is unrealistic expectations.
And is the Lafayette Gander Mountain the warehouse/distribution center for their online sales? If so - then sure, be mad. If not - then I don't see how it's relevant.
That said, hey - at least it was in stock. How much do you want to bet if it was listed at $15 that it wouldn't have been on the shelf? You then wouldn't have even had the opportunity to pass on buying it.
They made a mistake and you're too critical, imho.
Sure, boycott them - more for the rest of us.
Why is it an unrealistic expectation for them to offer a replacement product of similar or greater value? Obviously you must not have interaction with the public on a customer service level as you simply dont get it.
My reference to Lafayette having ammo is certainly relevant in this situation. The fact that their stores are stocking ammo reflects the fact that, as a company, they have access to ammo. Many retailers offer a free service to transfer goods between their stores, why should their online store be any different?
As far as prices, they can set them however they choose as is their right. However, if you dont smell BS when they cancel an order for an item for $15 through their online site yet sell the same item in a brick and mortar store for almost twice that amount, you truly are drinking the Kool Aid.
Lastly,the whole "more ammo for the rest of us" is a bit tired, give it a rest.