Dillon Tech Support is AWESOME!

[xanderphillips]

I bought a used 650 from Profire Arms (Thanks Andrew!) and tonight I was putting it all together on my bench and realized there wasn't a battery in the low primer alarm. Tossed in a battery and pressed the go switch and no bzzz bzzz... Hmm, I think... Maybe a bad battery. Tried one from my powder scale that I know is good. Press the go switch, still no bumblebee sounds. Ok, so this thing must have a loose wire or something I think. Pull out the wrench set and open up the buzzer. Nope, no loose wires, and everything looks fine. I put a battery on a set of clips and attached them directly to the buzzer to eliminate the switch as the culprit. Still no bumble bee. Aha! I have it says I. It's broke! I called the Dillon 800 number (nice that they are shifted time zones to give me late o'clock calling hours!). Talked to a guy (Steve I think) for like 2min and he has one in the mail for me, no hassle whatsoever! Didn't even care / ask if I bought it new or used or anything! LOVE IT!

Xanderphillips

 

[BGDave]

Welcome to the wonderful world of Dillon.

 

[Matthew_DM]

I was up in the air for springing for a Dillon. Nice to know their tech support is that good.

 

[Aszerigan]

Xander - sorry about the bad primer alarm. Glad they're sending you a new one. Let me know if you need anything else Dillon, I'll take care of you.

Thanks again for the local support !!

-Andrew

 

[downzero]

Welcome to the wonderful world of Dillon.

Yep. 100%, no BS warranty.

 

[Skip]

Dillon=GREAT!

 

[xanderphillips]

Love it, thanks again Andrew!!

Xander - sorry about the bad primer alarm. Glad they're sending you a new one. Let me know if you need anything else Dillon, I'll take care of you.

Thanks again for the local support !!

-Andrew

 

[william]

They sure are awesome...I dropped then stepped on my primer tube while changing it. It got bent and I had a new one in three days. They didn't blink an eye that it was completly my fault.

 

[palerider0485]

i still have a lot of rcbs dies and different tools and a single press, and i have a dillion 550b, i wish i would have went with dillion long ago, they are awesome to work with if there is a problum, u buy direct, they have good prices, and they have about everything u need, go dillion....