You might consider going to their FB page and commenting about your treatment. A good owner or manager wants to provide good service so you will keep coming back. I have told lots of people about MGE. From what I read here and other forums they have some work to do with some of their sales force.
I have bought a lot of Remington 22's over the years and have been very pleased overall. I have switched to Federal do to all the negative comments. It sounds like Remington has some quality control issues.
All of the pro 2nd amendment organizations are going to need our financial support! The next four years are going to be very difficult for gun owners.:twocents: